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FJC | Brochures and videos on court processes and services

From 2018 to 2021, Tuber produced a series of informational collaterals (videos and handouts) on court processes and various services at the Family Justice Courts (FJC).

The collaterals were designed to be accessible summaries of information, containing step-by-step visual guides on how to access these services, the eligibility criteria, application processes, documents to prepare, and further resources or contact points for more information.

We used tables, flowcharts and simple language to make the necessary information easy to understand at a glance.

Different colours for the collaterals indicate services under the same division. For example, we used a vibrant orange for the Youth Court (e.g., Care and Protection Order and Family Guidance Order), whereas a more sombre grey is used for services provided for all at the FJC (e.g., Mediation and Counselling, Interpretation Services).

All brochures were produced in Singapore’s four officially recognised languages: English, Malay, Tamil and Mandarin.

We also produced explainer videos to match the information in the brochures and leaflets, using animated text and graphics, and with Tuber overseeing the voiceover production.

Since their production, the videos and handouts have been used in talks by FJC’s partner, the Law Society Pro Bono Services.

Divorce in Singapore

Tuber produced two handouts and several accompanying videos on various divorce processes, such as for uncontested and contested divorces, as well as for ancillary matters.

  • The six-page leaflet “Divorce in Singapore: Processes at a Glance” opens as a flow chart that breaks down the legal steps for divorce applications.
  • The booklet “Divorce in Singapore: The Essentials” is a more detailed account, with extra information on documents couples have to file.

Care and Protection Order (CPO) under the Youth Court

Explains what a CPO is, the application process, enhanced CPOs and what happens if parents or guardians wish to contest a CPO application.

Family Guidance Order (FGO) under the Youth Court 

Explains what an FGO is, what to know before applying for one, the application process and what happens in court, as well as tips for helping a child under FGO.

Mediation and Counselling at the Family Dispute Resolution (FDR) Division

Explains how mediation and counselling at the FJC is done, the reasons for using such services, and gives an overview of how the FDR manages cases referred for mediation and counselling.

Tuber illustrated the two separate processes for counselling and for mediation. Other information in the handout included what happens after mediation and tips on co-parenting during and after a divorce.

Personal Protection Order (PPO) under the Women’s Charter

Explains what types of protection orders are available to prevent family violence, provides an overview of court processes, and shows what happens for applicants (who apply for a PPO) and respondents (who receive a summons for a PPO).

We made two separate videos: a guide for applicants and a guide for respondents.

Interpretation Services brochure

For this service, we highlighted the different types of interpreters available for different languages and dialects, and a step-by-step flowchart on how to request interpretation services.

Children’s animation video: Emily’s Day at the Family Justice Courts

Tuber produced an informational video to help children and young people understand the court events and people they may encounter when going through a Family Court proceeding.

These events include divorce mediation, court trials, applications for personal protection order or maintenance, custody evaluations and judge interviews.

Tuber created the storyboard and script to match other collaterals previously produced, sourced for the vocal talent, and oversaw the voiceover, music and special effects processes.

We used illustrations and animation produced in-house to represent the people, places and events children might see at the Court. This videos uses fruits to represent the various staff found at Court and depicts them in a friendly way, with an assuring voiceover to match.


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© Tuber 2021

A Potato Productions Company

284 River Valley Road
#01-01 Singapore 238325

+65 6836 4031
info@tuber.sg

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